Terms of Use
These terms apply to use of the Desert Mesh website operated by Mycelia Foundation. Internet service is provided under separate service terms. Questions: info@desertmesh.com.
Website use
You may use this site to learn about Desert Mesh, check service availability, and contact us. Do not misuse the site, attempt to disrupt it, or submit false information. We may update these terms; continued use means you accept the current version.
Telephone service
Desert Mesh (Mycelia Foundation) offers phone service for homes and businesses. Ooma provides the line and bills the customer directly. Ooma is a trademark of Ooma, Inc.
Phone service is separate from internet service. It is not included in Residential Premium, Student Connect, or business internet. It is offered to homes and businesses at serviceable addresses in Deming and Las Cruces, New Mexico, and runs over the customer's broadband.
You can dial 911. Those calls use the registered service address. The line needs working broadband and power.
SMS Program
Program: Desert Mesh Service Messaging, operated by Mycelia Foundation, a 501(c)(3) nonprofit (EIN 92-2194559); Desert Mesh is its registered DBA.
Opt-in: Opt-in happens ONLY via the web form at https://www.desertmesh.com/sms (phone number entered + consent checkbox actively checked before submitting).
Message types: installation appointment reminders, service and outage notices, support follow-ups.
Message frequency varies. Message and data rates may apply.
Consent is not a condition of receiving any Desert Mesh or Mycelia Foundation service.
Opt-out: reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT. Help: reply HELP or INFO, or email info@desertmesh.com.
Phone numbers are not shared with or sold to third parties.
Contact: info@desertmesh.com, 211 N Water St, Las Cruces, NM 88001.